Prior to joining CanTalk’s executive team, Ken has over 15 years experience with a number of large scale contact centers in both Manitoba and Quebec. Serving in numerous roles from systems engineer, application developer, and various management positions, Ken has a wide breadth of experience from both a management and hands-on standpoint.
Ken joined CanTalk in 2013 as the Director of IT, and began planning and implementing core upgrades and process streamlining and standardization.
Ken works directly with CanTalk management and CanTalk’s clients providing innovative solutions to maximize efficiency and customer satisfaction. Ken holds a BSc (Comp) and numerous Microsoft certifications.