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Any Language. Any Application.
e-BUSINESS
and WEB SITE SUPPORT
ON LINE CUSTOMER SERVICE
The customer has found your storefront sales or service
department and has come in. However they can’t find what they are looking for. Does your on line sales department or
service support shop notice the behavior and “ present themselves” to help out?
CanTalk will step in to
ensure that your customer gets what they need.
Our customer service team will get on line instantly with your
customer on your behalf and provide the support, information and advice needed.
We can:
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call the customer on the phone
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go into and on line private chat
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initiate an IP based voice discussion
and
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initiate an instant video meeting with
the customer
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provide interpretation over the phone
The CanTalk Advantage means that you can service customers
no matter where they are, no matter what language they speak. CanTalk
can make its multilingual CSR’s available to you and your customer. This opens
up the market opportunity for your enterprise by many times.
We will brand the service in your name
if required. We understand the importance of owning the customer at all stages
and we will assist you in maintaining and strengthening that relationship.
You can reduce the number of potential buyers who abandon
their half full shopping carts by having instant online support available to
answer that last question, to provide that last assurance before the final buy
decision is made. Make it easy with CanTalk’s Answer advantage. Allow your
customer to be one click away from talking to you through your website, 24
hours a day.
In fact, if you are looking to set up a store front for
sales or service, and are wondering what it will take, call us and we will instantly
involve one of our business partners to assist you in the project.
MULTILINGUAL SITES
It is easy for a person experienced using the WEB to
implement a service (usually free) to automatically translate a web site into
the language of their choice. It is called gist translation. But we think that
you have likely put much more thought into your site and want to communicate
much more than the gist of the message that you have.
CanTalk can help.
CanTalk has a network of people that know languages and
cultures. We will assist you in creating your Internet property to be tuned to
the needs of those else where in the globe who would be interested if they
simply knew what your message is, what your products are. We will assist your
site designers in making the facility friendly to the specific global markets
that you wish to capture and serve.
Interpretation over the phone in a diverse
language selection provides instant Interpretation services to bring people and
business from around the Globe together.
CanTalk (Canada) Inc. is a global service company which provides innovative solutions for communication challenges in any language, anywhere on the planet, twenty-four hours a day, seven days a week. CanTalk's network of specialized interpreters, operators and technicians offer industry-leading services that include:
- Global operator and
customer services in the language of your customer's choice
- Both inbound and
outbound customer sales and service call center for your CRM program
- Telecom billing
including calling card, collect, credit card and third party
- Turnkey calling card
products
- Interpretation over the phone
- International long
distance resale
- Rapid access
interpretation and translation services
- International business,
marketing and sales support to expand your markets
CanTalk's professional Customer Service and Engineering teams create customized communication solutions for your special needs. We answer customer calls in seconds and deliver service in over 110 languages. Language services include instant interpretation over the phone, document translation and fax translation / forwarding all with multi language operator services. Your business results are available to clients on line at our reporting portal http://www.nacallmatrix.com/ .
CanTalk is a growing service company. We are always on the lookout for the very best people looking for career opportunities. Check out "Careers" section of the site or call us today. We are particularly interested in people with multilingual skills.
Contact us today to find out more about this service.
cantalk@cantalk.com
Want more - let us know!
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400-136 Market Avenue, Winnipeg,
MB., Canada, R3B 0P4 e-Mail: info@cantalk.com |
