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Any Language. Any
Application.
DIRECTORY ASSISTANCE SERVICES
Even though directory
assistance is not your main business focus, this service is mission critical to
the overall quality package you offer customers. You’ve got to be sure that the
outsourced services you provide are the best available. That’s easy now that
CanTalk quality is available locally and internationally – with CanTalk
Directory Assistance Service. This new service gives your customers access to
more than 120 million national listings and even more international listings.
Daily updates deliver high accuracy equal to the best in the industry. Customer
friendly automated systems make finding the right listing quick and easy. When
your customers need that little extra bit of help, CanTalk is there, your brand
will look like the right one to your customers when you use CanTalk. CanTalk
has the high quality service that your customer is looking for and at a price
that you will find attractive.
Access
our International Listings database.
With CanTalk International
Directory Assistance Service, your customers can tap into one of the most
up-to-date listing databases available. Our database is accurate; updated
daily, and checked to ensure the highest accuracy, and thereby highest call completion
rates.
Enhance
customer satisfaction with courteous operators.
Every one of our operators
undergoes extensive training to ensure courtesy, accuracy and efficiency.
Average speed of response is 9 seconds or less. Plus continuous quality
monitoring and operator incentives further enhance our operator assistance.
Take
advantage of our network capacity.
Our advanced network
processes and redundant network virtually eliminates downtime. Our innovative
database design accelerates listing searches. And innovative voice recognition
adds even more speed. Furthermore, CanTalk technology provides customized
branding options, as well as reverse search capabilities.
Gain
a truly dedicated directory assistance partner.
With other providers, you
may worry about quality and consistency. With CanTalk Directory Assistance
Service, you’ll never have to. You get a dedicated account team with a single
point of contact – at a very competitive price. Depending on your call volumes,
you may qualify for our partnership program.
CanTalk (Canada) Inc. is a global service company which provides innovative solutions for communication challenges in any language, anywhere on the planet, twenty-four hours a day, seven days a week. CanTalk's network of specialized interpreters, operators and technicians offer industry-leading services that include:
- Global operator and
customer services in the language of your customer's choice
- Both inbound and
outbound customer sales and service call center for your CRM program
- Telecom billing
including calling card, collect, credit card and third party
- Turnkey calling card
products
- International long
distance resale
- Rapid access
interpretation and translation services
- International business,
marketing and sales support to expand your markets
CanTalk's professional Customer Service and Engineering teams create customized communication solutions for your special needs. We answer customer calls in seconds and deliver service in over 110 languages. Language services include instant over the phone interpretation, document translation and fax translation / forwarding all with multi language operator services. Your business results are available to clients on line at our reporting portal http://www.nacallmatrix.com/ .
CanTalk is a growing service company. We are always on the lookout for the very best people looking for career opportunities. Check out "Careers" section of the site or call us today. We are particularly interested in people with multilingual skills.
Contact us today to find out more about this service.
info@cantalk.com
Want more - let us know!
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250-70 Arthur Street, Winnipeg,
MB., Canada, R3B 1G7 e-Mail: info@cantalk.com |
